"7. Do not announce your name. No jokes, no flirting, no cuteness."
I do not mind knowing the name of the PERSON serving me, after all they are a PERSON. People have names, they have personalities, hire people with good personalities and let them loose. Sure if they go over board that is not good but I hate a non personal waiter. It makes me uncomfortable.
"40. Never say, “Good choice,” implying that other choices are bad."
"43. Never mention what your favorite dessert is. It’s irrelevant."
"48. Do not ask what someone is eating or drinking when they ask for more; remember or consult the order."
From the department of petty complaints comes this gem. I do not even know what to say here, I guess in this place there is no such thing as a compliment. I do not see what is wrong with paying a compliment when you notice something that looks very nice, they obviously worked hard on it let them get complimented on it.
"32. Never touch a customer. No excuses. Do not do it. Do not brush them, move them, wipe them or dust them."
"4. If a table is not ready within a reasonable length of time, offer a free drink and/or amuse-bouche. The guests may be tired and hungry and thirsty, and they did everything right." (Not that hard)
"16. If someone requests more sauce or gravy or cheese, bring a side dish of same. No pouring. Let them help themselves." (I am a dipper myself so I love this)
"20. Never refuse to substitute one vegetable for another." (Personal favorite)
"31. Never remove a plate full of food without asking what went wrong. Obviously, something went wrong." (YES, full plate means something is wrong... One section untouched, something went wrong.Thought I can not help but feel that this may have been avoided if the waiter was allowed to express an opinion of some sort involving the dish I was ordering :/ )